Inc. has a bevy of terrific people who write about communications. I'll include links to many of them here because they are full of useful and thoughtful information. There is no better place to begin than with this article by Marcel Schwantes. This underscores exactly how important communication is. The triumvirate of Gates, Buffett, and Branson all agree that communication is THE skill that ensures success. So, if you don't believe me...take it from them. Good communication is what allows us to learn, grow, and progress - it's time to start paying attention!